Frequently Asked Questions (FAQ)
Looking for answers? We hope our support page will help you find what you need.
Click on the questions below to discover the related answer.
HOW CAN I ORDER YOUR FURNITURE?
Email us the exact list of items you are interested in.
You can browse our collections and write down the Product IDs listed below each picture you like.
Don’t forget to add the quantities you need.
WHAT IS THE MINIMUM ORDER QUANTITY?
Our Minimum Order Quantity is 25 CBM.
To calculate the volume of your order you can add the CBM listed below each item on this website.
We advise you to add up to 30 CBM so you can take full advantage of a full 20ft container.
CAN I ORDER A SINGLE ITEM?
We are a manufacturer and do not sell retail quantities.
If you visit us, we would be happy to sell you accessories to bring back with you in the plane.
I HAVE A FURNITURE DESIGN I LIKE, CAN YOU MANUFACTURE IT?
We specialize in custom-made design.
We can manufacture any item you like.
Send us pictures or drawings of the furniture you want us to manufacture.
Don’t forget to tell us the quantity you need.
After we receive your information, we will prepare the related price quote.
CAN YOU CHANGE THE SIZE OF THIS ITEM FROM YOUR WEBSITE?
We can adapt all sizes and finishings to your needs.
Simply tell us the sizes you want and the finishing color you like.
Browse our collections and tell us what you need.
HOW LONG DOES IT TAKE TO MANUFACTURE THE FURNITURE?
Our lead time depends on your order.
The production time depends on the quantity you order and the complexity of your designs.
Our standard lead time is 60 to 90 days after we receive the deposit payment.
CAN YOU SHIP TO MY COUNTRY?
We ship worldwide.
Please tell us were you live.
After we figure out where the nearest sea port is, we will ask for a shipment quote to our freight forwarder.
DO YOU ORGANISE THE SHIPMENT?
We work with international freight forwarders to provide the best shipping conditions.
Our prices are FOB. We take care of all the paperwork in Indonesia.
We arrange the shipment and help you release the container in your country.
HOW MUCH DOES SHIPMENT COSTS?
Freight forwarders adjust the shipment costs every month.
The shipment cost depends on where you live, when you order and what volume you order.
We will prepare a shipping quote after we have all information.
SHIPMENT
Payment
HOW DO I PAY?
We start the production after we receive your 50% deposit payment.
The remaining 50% balance payment is due before we load your container.
During the production, we will keep you updated with pictures to show you the working process.
WHAT ARE THE PRICE CONDITIONS?
Our prices are FOB (Free On Board).
Our prices already include all taxes, legal documents and fees in Indonesia.
There is no hidden fees.
CAN YOU OFFER A DISCOUNT?
For orders above 30CBM or above usd 30 000, we offer a 10% discount on the website’s items.
We don’t offer discounts on custom-made items.
If you order more than tree containers per year, we offer an additional discount.
WHAT CURRENCIES DO YOU ACCEPT?
All our invoices are in USD (US dollar).
We don’t accept checks, bank checks or cash.
We only accept legal and transparent wire transfer.
Moriko Living
Office :
Jakarta – Indonesia
Contact :
+6281 2911 31680
+6591 8640 82
sales@morikoliving.com
Workshop :
Central Java
Bali